CommunicationsVoice Over IPHome / Directory / Communications / Voice Over IPcentric office solutions, telemarketing outsourcing solution, outbound calling, outbound call centre set up, hosted contact centre, multi-site call centre, hosted contact centres Centric IP hosted contact centre delivers on demand multi-site call centre ACD, Predictive Dialer, Call Recorder, IVR, CTI, CRM, Workforce Optimization, Intelligent Routing, VoIP, Email Management, Web Chat, Web Collaboration, Web Call-Back, Video, Real-time and Historical Reporting. http://www.centriccc.co.uk |